This video explains how to record broken shifts in Employment Hero Payroll under the SCHADS Award. It guides users through recording multiple portions of a shift, applying higher allowance rates for third portions, and correctly managing the 12-hour span penalty rate. The demonstration shows that broken shift allowances are automatically applied when two or more shifts fall on the same day with insufficient time in between. It also covers how to record start and end times for each portion of a shift and how payroll automation calculates penalties and allowances, ensuring accurate pay for employees working broken shifts in disability and aged care settings.
Today we're showing you exactly how to record broken shifts in Employment Hero Payroll under the SCHADS Award. As specialists who've implemented payroll for hundreds of disability and aged care providers, we'll ensure you'll never miss a broken shift allowance. You'll learn how to record multiple portions of shifts, handle the higher allowance rates for third portions, and manage that 12-hour span penalty rate correctly.
Broken shifts are pretty simple to record. There's nothing particularly special that has to be recorded about the broken shift. Employees just need to clock in at the start of each portion of the shift and clock out at the end.
So if we look at a broken shift and say it starts at 6:00 a.m. and maybe ends at 8:00 a.m. for the first shift, then on the same day they might have another shift from 12:00 p.m. to 3:00 p.m. We save that, and if I hover over the shift to see the cost breakdown, I can see that we have a broken shift allowance that has just been automatically applied. There was nothing special that you had to record there—the automation just picks up that there is a broken shift if two shifts fall on the same day and there isn't adequate time in between.
Now, if there was a third portion to the broken shift, we can just add the third part of the shift. So we'll say 5:00 p.m. to 10:00 p.m., and save that. You can see the shift costing on the right has been recalculated.
If I hover over this second shift, which was the one that the broken shift allowance was assigned to, I can see that I now have the higher broken shift allowance, which is the rate of 26.63 instead of the lower rate. In brackets, it says “two unpaid breaks,” because there are three portions to the broken shift. Two unpaid breaks mean they’re entitled to the higher rate of the allowance for the second or third portion of the shift.
If we hover over the shift costings, we can see that the first hour, 5:00 p.m. to 6:00 p.m., was paid at the afternoon shift rate. From 6:00 p.m. to 10:00 p.m., there is another penalty rate applied, which is the permanent broken shift excess for 12 hours. Again, nothing special has been recorded here—it's just that the employee has clocked in and out at the times they worked throughout the day. The automation has caught that we've gone over the 12-hour mark from the start of the first shift to the end of the last shift. If a broken shift goes over 12 hours in total time, any time past 12 hours is paid at this penalty rate.
So that's how you would record a broken shift in Payroll. Employees just have to record their start and end times for whatever shifts they work throughout the day.