Pay Cat Video Library

Setting up On-Call Allowance for SCHADS Award in Employment Hero

Written by Garth Belic | Jan 13, 2026 2:03:12 AM

Setting up On-Call Allowance for SCHADS Award in Employment Hero

 

Introduction

This video explains how to correctly process on-call allowances in Employment Hero payroll for the SCHADS Award. It covers how employees can record on-call work in their timesheets, how to apply the correct weekday, weekend, and public holiday rates, and how to ensure disability support workers submit compliant timesheets. The video demonstrates how to enter on-call units, how the system calculates allowances automatically, and what employees need to do to record their on-call work accurately. It is a practical guide for payroll administrators and staff to manage on-call payments efficiently and in compliance with the SCHADS Award.

Key Takeaways

  • Employees on call should select the “on call” work type in their timesheet.
  • Only one unit needs to be entered for every 24 hours an employee is on call.
  • Weekday on-call allowance is automatically calculated (example: $23.67).
  • The system automatically applies higher rates for weekends and public holidays.
  • No additional steps are required from employees when recording on-call times.
  • Payroll calculations handle weekend and public holiday rates without manual adjustment.

Transcript

Introduction to On-Call Allowances

Let me show you the correct way to process on-call allowances in Employment Hero payroll for the SCHADS Award. As implementation specialists, we've helped hundreds of providers automate their allowance calculations. You'll learn how to record on-call units, correctly apply the weekend loading rates, and ensure your disability support workers can easily submit compliant timesheets.

Recording On-Call in Timesheets

So if we had a case where an employee is working on call, meaning they are just available to be called back within a 24-hour period, they should be paid this on-call allowance. How this is recorded in the timesheet is the employee will have to select "on call," which is a work type in there. They don't need to enter a start and end time; instead, they just have to put in one unit for every 24 hours they're entitled to or 24 hours they're on call for. They can just put one in there.

Viewing the On-Call Allowance Cost

If we save that, we can see the cost breakdown is $23.67, which is the weekday on-call allowance. Now, if there was a case where an employee was on call for a weekend or a public holiday, nothing different has to be done. Again, if I were to just do the exact same timesheet on a Saturday and save it, we can see I have the same work type selected, "on call," but a higher rate has been applied here.

Automatic Weekend and Public Holiday Rates

The pay calculation will automatically know if they're being on call over a weekend or public holiday versus a weekday, and it will pay them the rate accordingly. So nothing unique has to be done from the employee's end when recording the timesheets. They just have to make sure to select the on-call work type and enter one unit for the allowance.