Employment Hero Work App: Key Features for Employees and Employers

Employment Hero has officially rebranded its SWAG app — now known as the Employment Hero Work App. The features you knew from SWAG are still here (and even better), but the app now sits clearly under the Employment Hero brand umbrella, offering a unified experience for employees and employers.

In this article, we’ll walk through the key features of the Employment Hero Work App, how it supports your HR and payroll processes, and why it matters for businesses navigating modern awards like SCHADS.

Note: If you’re still seeing references to “SWAG,” rest assured, everything you used before is still available, just under a new name and interface.

1. Roster Access

Employees can view upcoming shifts, receive roster updates in real time, and confirm shift changes on the go. Rosters can also be synced with their phone’s calendar, making it easy to plan around availability. This is especially useful for SCHADS businesses managing broken shifts, sleepovers, and 24/7 support.

2. Submit and View Timesheets

Clock in, clock out, or enter shift times manually. Employees can also view and (if enabled) edit their timesheets within the app, which reduces admin back-and-forth.

3. Leave Management

Employees can apply for leave directly in the app, no emails or paper forms required. Managers receive automatic notifications and can approve or reject requests in real time.

4. Payslip Access

Employees can securely view current and past payslips with just a few taps. Notifications can be sent via push or email as soon as payslips are published.

5. Update Personal Details

Employees can update their personal information, including bank accounts, superannuation details, and emergency contacts, without needing to go through HR.

6. Expense Claims

Submitting expenses is simple. Employees can snap a photo of a receipt and lodge a claim directly through the app. Managers can approve, reject, or edit claims instantly.

Want more help with Employment Hero Payroll? Browse our full playlist of quick how-to videos and time-saving tips.

For businesses using Employment Hero’s HR platform, the app can also support:

• Policy acknowledgement
• Performance management
• Wellbeing check-ins
• Employee rewards and benefits

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If enabled, the app also includes a Swag Spend Account and Visa Debit Card. Employees can use these to:

• Track spending
• Access in-store and online cashback offers
• Manage personal finances directly from the app

There are no monthly fees, and cashback rewards are available from major retailers like The North Face and Adore Beauty.

• Less Admin: Let employees manage their shifts, leave, and personal info without chasing HR.
• Faster Onboarding: For those using EH HR, new hires can complete onboarding documents digitally.
• Award Compliance Support: Real-time visibility and digital records make it easier to stay compliant with complex modern awards like SCHADS.
• Better Communication: Instant notifications, mobile access, and real-time updates keep everyone on the same page.

If you’re a Pay Cat customer using Employment Hero Payroll, the Work App comes included — no extra cost, no extra setup. We’ll configure it to match your award rules, rostering needs, and approval flows.

See how Pay Cat can simplify payroll for your business.

The Employment Hero Work App is more than just a mobile tool, it’s part of a fully compliant, award-aware payroll system designed to make life easier for both employees and employers.

From managing sleepovers and broken shifts to submitting leave and expenses, it’s all in your team’s pocket.

Want to see how the Work App fits into your SCHADS payroll setup?

Book a demo with our team and we’ll show you how it all works, step by step.

📽️ Watch our short videos on how to use all the features inside Employment Hero payroll >> Employment Hero Tips & Tricks

📽️ Get up-to-date information and help on everything from SCHADS Award changes to leave entitlements to pay day super >> Watch on demand webinars

Pay Cat are payroll specialists dedicated to helping Australian businesses simplify payroll and ensure 100% compliance with modern awards.

As Employment Hero Payroll experts, we provide tailored solutions that streamline payroll processes, reduce errors, and save time. For SCHADS businesses, our industry-first, 100% compliant SCHADS interpreter template guarantees accurate award interpretation and automation.