How to Update Awards in Employment Hero Payroll
Introduction
This video explains how to manage award updates in Employment Hero Payrolls, ensuring your business stays compliant. It guides users through checking for available updates, applying new rule sets, updating pay rates and leave allowance templates, and preserving custom rule set periods. The video covers award changes from SCHADS to Manufacturing and demonstrates the step-by-step process for applying updates, verifying changes, and managing template adjustments. By following this process, employers can ensure that all employees transition smoothly to updated award conditions without losing customized settings or overridden rates.
Key Takeaways
- Navigate to Payroll Settings > Manage Awards to check for available updates.
- Apply updates by confirming rule set, pay rates, leave allowance templates, and custom rule set periods.
- Only specific rates, such as allowances, will be updated if needed; other rates remain unchanged.
- Overwritten employee rates are displayed, and manual adjustment may be required.
- Installation may take a few minutes; the status changes from “Updates Available” to “Installed” when complete.
- Support is available through the support inbox or by phone for any issues.
Transcript
Introduction
Employment Hero Payrolls Award Update
Process protects your compliance status. Our implementation team has guided businesses through every major award change from SCHADS to Manufacturing. In this video, we'll demonstrate how to check for available updates, apply new rule sets, and manage template changes. Plus, you'll learn our verification process to ensure every employee transitions smoothly to the updated award conditions.
Navigating to Manage Awards
So we're going to navigate to the Payroll Settings and then to the Manage Awards section. You can see that the awards need an update, as the status will be set to Updates Available.
Applying Updates
To apply these updates, we want to select Actions and Apply Updates. You'll then be provided with a series of yes or no questions.
Update rule set: You want to have this set to Yes so that any new rules or rules that need to be updated will update.
Update pay rates: You want to have this selected as Yes also. This ensures that any pay rates which require updating will be updated. In the case that only one rate needs to be updated, such as an allowance, only the allowance will be updated and the rest of the rates will stay the same.
Where you have employee rates that are overwritten, you will be able to see this in a message on the top section. It'll give you a list of any employees whose rates are overridden. If you need their rates to be updated along with the award, they will not get overridden by the award update, so you'll have to manually adjust this.
Leave Allowance Template Updates
Reapply leave allowance template to linked employees: We want to set this to Yes as well. This ensures that any updates to the leave allowance templates will be pushed out to any employees linked to those leave allowance templates.
Preserving Custom Rule Set Period
Preserve custom rule set period: Again, we want this to be set to Yes. Where you have your rule set period adjusted differently from the system default, we want to ensure that this remains the same.
Installing Updates
Once that is all good, we can select Install and accept. The install will probably take a couple of minutes, so we'll just leave it to go ahead.
Verifying Installation
Once the update has completed, we can go back to the Manage Awards section, and we can see that the status has changed from Updates Available to Installed. If you have any issues or questions, just reach out to us at the support inbox or give us a call.