Communications Centre Allowance - Operational Employees Only

Award Definition

Ambulance and Patient Transport Industry Award 2010 [MA000098]

Back to search

Please note that the Pay Cat Allowance Search Tool is currently being updated for Modern Award rate changes applying from 1 November 2020

Allowance Description
An operational employee or Communications Call Taker in an ambulance service,other than an employee being trained in the communications centre,is entitled to an allowance for all disabilities incurred whilst performing communications centre duties,of: (i) 0.71% of the standard rate per eight hour shift;and (ii) 0.09% of the standard rate per hour for each rostered hour in excess of eight hours.

What to pay

$7.39 per 8 hour shift and a further $0.94 per hour for any period in excess of 8 hours


This is a type of expense allowance where we would expect the employee to claim a deduction for this in their tax return

Should you withhold tax?

Do not withhold from this allowancd

Should super be paid on this allowance?

This allowance should not form part of ordinary times earnings

Should payroll tax be paid on this allowance?

Include this allowance for payroll tax purposes

How is it treated on the payment summary?

Show the allowance separately in the allowance box

How should it be reported for Single Touch Payroll?


Ready to have a 30 minute consultation?

One of our payroll experts will be in touch within one business day