How to Switch Payroll Systems (Without Disrupting Your Business)

Author Image Written by Garth Belic

Thinking about switching to a new payroll system? It's a big decision that comes with some understandable fears and hesitations. Follow our tips to minimise disruption to your business.

You might be worried about potential errors, delays, or compliance issues throwing a wrench in your day-to-day operations. Data migrations gone wrong, tricky system configurations, the time suck of training your team on a new platform - the complexities can seem daunting. The last thing you want is a bumpy transition disrupting your business and leaving you to clean up the mess.

But here's the thing - switching payroll systems doesn't have to be a headache. With the right approach and the right partner, you can transition to a new system smoothly, without interrupting the flow of your business. That's where Pay Cat comes in.

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But we don't just provide a one-size-fits-all software. We pride ourselves on delivering tailored solutions configured to match your unique payroll needs.

And when it comes time to make the switch to Pay Cat, we have a tried-and-true process to ensure a seamless transition with minimal disruption to your operations.


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Accuracy is paramount. A misplaced decimal or incorrect withholding can quickly snowball into major issues. You have to ensure total compliance with ever-shifting employment laws and regulations. And any hiccups along the way can disrupt your payroll, your reporting, and your business at large.


Many payroll providers have lengthy onboarding wait times, leaving you in limbo before you can even start the process. Without careful planning and expert guidance, there's a real risk of a turbulent transition that creates more problems than it solves.


Thankfully, with the right strategy and support, you can switch payroll systems without missing a beat. Here's how Pay Cat does it.

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1. Parallel Payroll Setup (New File)


Rather than pushing you to cut over to Pay Cat right away, we start by creating a completely new payroll file for your business. Meanwhile, you continue processing payroll as usual in your existing system.

Our team configures your new payroll based on a detailed scoping session where we review your current setup, special requirements, and goals. We then conduct multi-week parallel testing, mirroring your live payroll in the Pay Cat system to flush out any issues.

You have full visibility into the new setup and ample time to vet and verify the output. Only when everyone is fully confident in the new payroll do we schedule the final switchover.

 

2. Flexible File Migration (Existing File)


In some situations, we can make your transition even smoother by directly transferring your existing payroll file from Employment Hero to Pay Cat. We have experience with seamless brand transfers from some of the most well-known systems in the industry. In other cases, we may retain your current file and adjust the rule sets to align with the award or your requirements.

Every business is unique, so we tailor our migration approach to your specific circumstances. And unlike some providers that limit you to switching at certain times of the year for their convenience, we're ready to transition you to Pay Cat whenever you're ready - no need to wait for some arbitrary date.

 

Implementation Methodology

 

What does the full end-to-end transition to Pay Cat look like? We've honed a robust implementation process to shift you to our platform without the headaches:

 

Initial Steps

 

  • Kickoff communications: You’ll receive a welcome email and an invitation to book your scoping session.
  • Scoping meeting: ~1 hour deep dive into your payroll set-up and scope out requirements for your new setup.
  • Scoping document delivered: Based on the scoping session, we provide you with a document outlining everything we’ve discussed for your review and signature.

Data and System Setup

 

  • Data extraction: We securely obtain your payroll data
  • System setup: We configure Pay Cat to match your requirements
  • Basecamp access: Collaborate with us via this project platform

 

Testing and Training

 

  • 5-6 week parallel testing: We reconcile Pay Cat against your current payroll
  • System walkthrough and training materials: Get trained on your new software.
  • 2-week client testing: This is your time to test the system.

 

Go-Live

 

  • Go-live scheduling: We align on the launch date ~2 weeks post-testing
  • Go-live date: Our team closely monitors your first live Pay Cat payroll

 

Ongoing Support

 

  • Open communication: We're here whenever you need us post-transition through phone and email support, post your go-live.
  • Regular check-ins: We proactively make sure Pay Cat is running smoothly.

 

What about timing? Well, Pay Cat can typically kick off your transition within 1-2 weeks of receiving your payroll data, except during peak EOFY periods. The complete process normally runs 10-12 weeks from start to finish.

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Benefit

Description

Zero Transition Downtime

Keep running payroll as usual while we configure and test your new system

Unparalleled Payroll Expertise

Deep knowledge of Australian payroll, compliance, and Modern Awards

Tailored, Automated Payroll

Custom setup and automated workflows matched to your business needs

Regulatory Compliance

Up-to-date with the latest payroll and employment regulations

Responsive Training and Support

In-depth training and timely support whenever you need it


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No matter which payroll provider you choose, these best practices can help keep your transition on track:

  1. Create a detailed plan: Map out your transition timeline, milestones, and stakeholder roles. This will give you a clear understanding of your current payroll process and system configuration.
  2. Cleanse and verify data: Audit, clean, and cross-check your payroll data before migrating it to the new system. This will help ensure all results are accurate. We can also refer you to our HR team if you require more assistance with the auditing process.
  3. Conduct thorough testing: Process parallel payrolls and test the outputs of the new system against your current one. If you find any discrepancies, investigate and resolve them.
  4. Prioritise training: Allocate sufficient time and resources to initial and ongoing training. Empower your payroll team to become confident system experts, not just casual users. Our list of helpful courses and webinars can help you.
  5. Communicate proactively: Keep employees informed about the transition, address their concerns, and set expectations about any process changes well in advance.
  6. Leverage go-live expertise: Lean on your provider's go-live support team to closely monitor the maiden voyage of your new payroll and quickly triage any issues.

 

Make the Move – Without the Hassle

 

Is 2025 the year you take back payday and reclaim your time?

Pay Cat is ready to help. We'll work closely with you to understand your needs, configure a bespoke system, and transition you to our platform with minimal disruption to your business.

And with our automation expertise, we can help you unlock significant efficiencies and time savings while keeping you in full award compliance - now and into the future.

Take the first step towards smarter, smoother payroll. Book a free, no-obligation consultation with Pay Cat today and let's explore how we can transform your payroll function without disrupting your business.


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  • Pay Cat is a payroll specialist with deep expertise in Australian payroll, compliance, and Modern Awards.
  • Pay Cat's unique methodology ensures a seamless transition to their platform with minimal disruption to day-to-day operations.
  • The parallel payroll setup allows clients to continue using their current system while Pay Cat configures and tests the new payroll in parallel.
  • Flexible file migration options accommodate different business needs.
  • Robust implementation process includes initial steps, data and system setup, testing and training, go-live, and ongoing support.
  • Pay Cat's commitment to a smooth and non-disruptive migration sets them apart.
  • Partnering with Pay Cat means zero transition downtime, unparalleled payroll expertise, and ongoing support.

 

BOOK A DEMO

 

Your employees work hard serving our communities in social and disability services - they deserve accurate, hassle-free pay.

With Pay Cat's automated solution for broken and sleepover shifts, you can deliver exactly that. 

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