The Challenge

Managing SCHADS Payroll Was Overwhelming

When Ben started East Coast Support Solutions, payroll quickly became one of the biggest challenges in scaling the business.

• SCHADS compliance was complex – Understanding and manually applying award conditions for different shifts, penalties, and allowances was time-consuming and stressful.
• Manual payroll was slow and error-prone – Payroll had to be built from scratch inside a system that wasn’t designed for SCHADS, leading to potential errors and frustration.
• Payroll mistakes caused anxiety – If an employee was paid incorrectly, fixing it after the payroll run was a headache, and the stress of getting it wrong was always present.
• Growing the business made payroll unsustainable – What worked for a small team of four became impossible to manage with 50 employees. The time spent on payroll was limiting business growth.
  

The Solution

Automating Payroll with Pay Cat

Ben needed a system that would simplify payroll while ensuring compliance with the SCHADS Award. Pay Cat provided exactly that.

• SCHADS Award built-in – Instead of manually interpreting pay rules, Pay Cat automatically applied the correct rates, penalties, and allowances.
• Seamless integration with the CRM – Employee timesheets flowed directly into the payroll system, reducing errors and eliminating manual data entry.
• A step-by-step payroll process – Setting up payroll became as simple as entering an employee’s details and selecting the right award level.

Reliable support on payday – Whenever an unusual payroll situation arose, having direct phone support provided peace of mind.

The Results

From Hours of Admin to a 20-Minute Task

Since switching to Pay Cat, payroll has gone from a frustrating, multi-day process to a simple, efficient system that supports business growth.

• Payroll now takes 20 minutes instead of three or four days – Automation has freed up time that can now be spent on growing the business and supporting clients.
• SCHADS compliance is no longer a worry – Pay Cat ensures the right pay rates, penalties, and allowances are applied every time, eliminating payroll mistakes.
• The business scaled from 4 to 50 staff without payroll becoming a bottleneck – Pay Cat adapted to the business, handling the increased complexity without extra effort.
• Employees are paid correctly and on time, every time – No more stressful calls about payroll mistakes, leading to higher staff satisfaction and trust.

Why NDIS Providers Choose Pay Cat for SCHADS Payroll

Managing payroll under the SCHADS Award is difficult, but it doesn’t have to be. Pay Cat makes it simple.

• Effortless SCHADS interpretation and compliance – No more manual award calculations. The system ensures the correct pay rates, penalties, and allowances are applied every time.
• Seamless integrations – Connects with timesheets and other essential business tools, reducing admin work and potential errors.
• Expert support when you need it – Real people providing real solutions, especially when you need help on payday.

Time-saving automation – Turn what used to be a multi-day process into a 20-minute task, freeing up valuable time to focus on running your business.